Customers

We think that our customers know how to say it best. Here's what some of our customer have said about us:

Loyal Customer And Always Will Be

I first went to Accurate in college with a car when it was broken down. As a poor college student, a mechanic could have told me anything and I would have believed. The folks at Accurate cut some hoses up and fixed it old school based on what I could afford. They have had me as a customer since that day and always will. Honest. Friendly. Welcoming. Smart. Hard-working. Problem-solvers. Oh. and they did a great job on my motorcycle too. You can't go wrong at Accurate.

Not Robot on 5/15/2017

Professional And Persistant

I'm a long time Iowa City resident and had taken my vehicle there for the first time on the recommendation of a person that I knew. They correctly diagnosed the problem, determined that the factory had made a modification during production, and located the correct part to correct the problem. It was all dealt with in one appointment, at what I assume would be half the cost of the local dealer, and will return in the future,

Jim Mickelson on 5/12/2017

Great Service

Always great service. Helpful and reasonable prices.

Kathy L on 5/10/2017

Made A Mistake, But Made It Right!

I have always had good experiences with these guys. They seem to be straight forward and truthful with their analysis and always walk me through problems not assuming I will take their word for granted. The last time they fixed my brakes and forgot to put back two bolts. They apologized and made the problem right. They will continue to get my business.

Bobby Scott on 5/2/2017

Honest, Efficient And Skilled Labor.

I've bothered these guys a lot recently with little quirks with my collection of old diesel Mercedes, as well as auto inspections for a recently purchased Toyota Matrix and Sienna. Jason and his crew were vital in my decision processes for purchasing and maintaining current vehicles. Locally owned business powered by solar panels who are rumored to do yoga. Good townie dudes that will get the job done.

Kyle Burrito on 4/19/2017

Very honest and helpful. I will do more business with this shop

Jessica Lottich on 3/8/2017

Great Service.

Friendly and helpful. Interactions were smooth.

Ellen Cloyed on 3/8/2017

Service

These folks were very prompt, my vehicle is still clean inside & I got the best service. I've been coming here for at least 12 years.

Merle Bontrager on 2/17/2017

Quick And Helpful

I called on a Thursday morning about battery trouble and possibly more to see if they could get us in for the afternoon and they were prompt and courteous on the phone. They were able to check our car and repair everything by the next morning on Friday. Our problem ended up being the alternator, which they replaced, and they were also able to fix some issues we had with our battery. The cost wasn't terrible and they did quote us on a price before starting any work. We would definitely trust Accurate Automotive with our vehicle again.

Tina Pap on 2/10/2017

Efficient And Reflexible As Always

I've been bringing my cars to Accurate for a number of years and always gotten the best service in an exceedingly timely fashion. Doesn't matter what the problem is, they jump all over it and get it fixed. I couldn't ask for a better automotive expert.

David Oliver on 2/9/2017

Great Service, Responsive And Provides Thorough Explanation

Took my car in for 120,000 mile service. They identified other problems with the car and prioritized them in the order of most important to least important so I could plan out when to get things repaired. Jason T reviewed the estimate with me. Very responsive to calls and texts. I was referred to Accurate Automotive by 2 friends who use them and I'm so glad I went there. I would highly recommend them to anyone.

Heidi Cuda on 2/3/2017

Fast, Quality, And Friendly Service

The work well done and make me satisfied

Surachman Dimyati on 2/3/2017

great job, this will be the third time a dealership could not diagnosis the problem, or come up with a plan with the customer, to solve the problem. This is a shop that you can go to and "talk directly" with someone that wants to help you with your automotive problems while working together with the customer to achieve a plan that will satisfy both parties. In short, they really care about their customers.

Bill Wagenknecht on 2/2/2017

Good Counter Service

I walked in with an issue with my charging system. The problem was such that I was afraid to turn the car off for fear that I wouldn't be able to start it again. The gentleman working the counter took the time to talk with me about what my ideas about the origin of the problem. We came up with a plan for diagnosis and fixing the issue together; I've never had a mechanic shop treat so well! I'll definitely be back.

Nick Brendel on 2/1/2017

Quick And Honest Service

Quick service is always appreciated when it comes to an emergency/surprise repair. They had my car done in a day and I was on my way.

Nathan Cox on 1/24/2017

Very good

Tahsin Khataei on 1/11/2017

Always A Great Experience!

Accurate Automotive is the best! I won't take my car anywhere else!

Kelsey Phillis on 1/6/2017

Excellent Service, Friendly, Professional

We needed multiple repairs on 3 different cars over two weeks. They worked with us to make sure the parts were available and the cars were at the shop for the shortest amount of time so we were not inconvenienced. Extremely friendly. Recommended we not make a major repair recommended by another repair shop and saved us a lot of money. Car runs just great.

Cormac O'Sullivan on 12/21/2016

Fast And Friendly Service

Had a tow hitch installed last minute. Accurate got it installed and wired quickly and provided shuttle service so I didn't have to wait.

John Lafin on 12/14/2016

Friendly, Quality Service

My van broke down while out of town for work. They were very friendly and made the extra effort to get my van in for repairs quickly. Not an auto repair expert but feel that they did quality work at a fair price. Didn't feel like they were trying to take advantage of my being a female.

Kim Greiner on 11/16/2016

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